Service contents

Please contact our staff with any other questions or concerns you may have.

Various procedures

Bicycle lending application・Towel addition・Additional cleaning etc
※Payment corresponds to cash・credit card・China Union Pay.

Luggage storage

Luggage storage is available at check-in.
※Some accommodations have a storage space.
Please check our homepage to see luggage storage options.

Booking arrangement

Restaurant reservation・Taxi arrangement

Luggage Shipment

Yamato Transport invoice is available for shipping.
If you need to send the luggage or package to reception counter before check-in,
(1)Name (2)Check-in ⁄ Check-out date (3)Name of Accommodation
please write down following information with package.

[Address]
〒600-8216
ON building 5F, 544-2 Higashishiokoji-cho, Shimogyo-ku, Kyoto City
RESI STAY reception counter (Kyoto station)
Tel: +81-75-343-0055

Shuttle bus service

There is a free one way shuttle bus service from the RESI STAY Reception Counter near Kyoto Station to the accommodation.
The bus schedule differs daily so please inquire at the Reception Counter for the bus schedule.

• From reservation to check-out
• FAQ