||RESI STAY Co., Ltd.
||THE GATE Karasuma 2F, 78 Manjuji Nakano-cho, Shimogyo-ku, Kyoto-shi, Kyoto, 600-8405, JAPAN
||online booking from our website
||by email, by phone
||bank transfer, Paypal, credit card
||If you wish to cancel your reservation because of your personal circumstances, The following cancellation charges will be applied depending on the amount of prior notice given.
The following is the group cancellation policy for groups of 4 or more. The following cancellation fee will be charged if cancellation is made within
- 2 days prior to accommodation day, No show・・・ 100%
※For reservations paid for by bank transfer, in the case of cancellation in addition to the cancellation fee there is a 3000 yen service fee.
- Within 30 days before check-in date, and check-in day・・・50%
- Within 14 days before check-in date, and check-in day・・・100%
|Refund the payment
||The refund after check-in cannot be accepted.
As for the cancellation prior to your check-in date, the refund will be proceeded after deducting handling charge and specific cancellation fee according to cancellation policy.