Pre-register for a smooth check-in
Check-in Link

Travel support

What is pre-registration?


All guest information and passport copies are recorded at check-in time as part of the registration process. When guest information is filled out beforehand, check-in can be completed quickly and smoothly.

How to fill out the pre-registration Check-in Link


The pre-registration Check-in Link is sent to RESI STAY guests by email both at the time of booking and the day before arrival. Click on the ‘Pre-registration form’ link inside the email to jump to the registration form.
※The registration process may take some time, so please complete it at least three days before your arrival. Thank you for your cooperation.

Necessary Information


① Full Name
② Date of Birth
③ Address
④ Phone Number
⑤ Email Address

The following two details are not required for guests residing in Japan:
⑥ Nationality
⑦ Passport Number

Please enter the above informatio along with your signature.
If you see the message “Online Check-in Complete!”, your check-in preparation is complete.

Check-in date


Check-in takes place face to face at the RESI STAY Reception Counter near Kyoto Station. Please visit the Reception Counter before going to your accommodation. Our staff will inform you about your room and our shuttle bus service and can also help to assist with luggage storage.

For details about the Reception Counter, please visit the following link: https://resistay.jp/en/reception/