Pre-register for a smooth check-in
Check-in Link

Travel support

What is pre-registration?


All guest information and passport copies are recorded at check-in time as part of the registration process. When guest information is filled out beforehand, check-in can be completed quickly and smoothly.

How to fill out the pre-registration Check-in Link


The pre-registration Check-in Link is sent to RESI STAY guests by email both at the time of booking and the day before arrival. Click on the ‘Pre-registration form’ link inside the email to jump to the registration form.
※The registration process may take some time, so please complete it at least three days before your arrival. Thank you for your cooperation.

Necessary Information


①Guest name
②Gender
③Birthdate
④*Nationality
⑤*Passport number
⑥Postal code (home address)
⑦Home address
⑧Phone number
⑨*Passport photo
⑩Email address

※①-⑨: Information required according to Article 6 Paragraph 1 of the Hotel Business Law
※⑧,⑩: Used in order to contact guests during their stay in the case of urgent matters
※④,⑤,⑨: Not necessary for guests residing in Japan

Registration is complete if you complete signature and the form shows ‘completed’.

Check-in date


Check-in takes place face to face at the RESI STAY Reception Counter near Kyoto Station. Please visit the Reception Counter before going to your accommodation. Our staff will inform you about your room and our shuttle bus service and can also help to assist with luggage storage.

For details about the Reception Counter, please visit the following link: https://resistay.jp/en/reception/