For carefree travel! Luggage Storage & Shipment
Where to Store Your Luggage During Your Stay
We offer two convenient options for storing your luggage.
① Reception Counter in front of Kyoto Station
You can drop off your luggage at the reception counter in front of Kyoto Station. We provide complimentary storage before check-in and after check-out. No advance application is required, so feel free to take advantage of this service! The pick-up and drop hours are from 8:00 a.m. to 8:00 p.m. You can also store your luggage for multiple days.
See details of Reception Counter
② Luggage storage space at accommodation
Our accommodations include luggage storage space where you can securely store your luggage before check-in and after check-out. This service is free, and no application is required. Instructions on how to use will be provided at check-in. Please note that not all facilities have storage space; kindly check the availability of storage in ‘Outline’, on the detailed page of each accommodation.
We offer Delivery Service from Reception counter to your room.
After check-in at the counter, we deliver your luggage to the room you stay.
[Fee]
First piece: 1,000JPY
From second piece: 600JPY/piece
Sending luggage to RESI STAY
When sending luggage in advance, please write
(1) the name of the person who made the reservation
(2) the date of check-in/check-out
(3) the name of the accommodation booked
on the invoice and send it to the following address.
Destination varies depending on the accommodation. Please check the table below.
| Accommodation | Destination Address | Notes |
|---|---|---|
| RESI STAY THE KYOTO | 308-2 Gakurincho, Shimogyo-ku, Kyoto city, 600-8341 RESI STAY THE KYOTO Tel : +81-75-353-7744 | Please specify delivery time after 2pm. About RESI STAY THE KYOTO |
| RESI STAY Mayu Grace Hotel | 457-2 Tsuboya-cho, Oike Sagaru, Ogawa-dori, Nakagyo-ku, Kyoto-shi, 604-8276 RESI STAY Mayu Grace Hotel Tel : +81-75-353-7744 | Please specify delivery time after 2pm. About RESI STAY Mayu Grace Hotel |
| RESI STAY HEART | 253 Ameya-cho, Shimogyo-ku, Kyoto City, 600-8148 RESI STAY HEART Tel : +81-75-353-7744 | Please specify delivery time after 2pm. About RESI STAY HEART |
| RESI STAY YASAKA | 28 Bishamon-cho, Higashiyama-ku, Kyoto-shi, Kyoto 605-0812 | Please specify delivery time after 2pm. About RESI STAY YASAKA |
| Other accommodations | 544-2 Higashishiokoji-cho, Shimogyo-ku, Kyoto, ON building 5F (501) RESI STAY reception counter (Kyoto station), 600-8341 Tel : +81-75-353-7744 | You cannot send luggage directly to the accommodation. Please collect your luggage at the reception counter during business hours and then carry it to the accommodation yourself. (Business hours: AM8:00-PM8:00, open all year round) You can bring your luggage onto the shuttle bus. About the reception counter About shuttle bus |
Luggage Shipment Service from RESI STAY
We offer convenient luggage shipment services from following two locations. We can arrange shipment to anywhere in Japan, including your next accommodation or the airport. Please feel free to drop by and inquire about our shipping options.
①Reception Counter in front of Kyoto Station
About the reception counter
②Mayu Grace Hotel
About Mayu Grace Hotel
Notes
The shipping time usually takes 1 to 2 days, and we use Yamato Transport for the delivery.
The shipping charges vary depending on the size of the package.
