In order to check in
at our RESI STAY loc­ations,
all guests need to come to
the Reception Counter.

Please look at the information below for details on how to check-in.

  • Reception counter opening hours will be from 8:00AM to 20:00PM.
  • Guests who want to check in before or after business hours should inform us in advance.

In addition to proce­dures for check-in, for example, booking arrangements,
luggage storage serv­ices, etc are provid­ed.
Please enjoy sightse­eing in Kyoto soon after arrival.

Service contents

Various procedures

Bicycle lending application・Towel addition・Additional cleaning etc
  • Payment corresponds to cash・credit card・China Union Pay.

Luggage storage

We will keep your luggage at reception counter.
  • It is also possible to have luggage at each facility, except RESI STAY Tomaroka Mongakucho, Gion Shijo, Yasaka-no-To.

Booking arrangement

Restaurant reservation・Taxi arrangement

Shipping of luggage

Yamato Transport invoice is available for shipping.
If you need to send the luggage or package to reception counter before check-in, please write down following information with package.
(1) Name (2) Check-in ⁄ Check-out date (3) Name of Accommodation
ON building 5F, 544-2 Higashishiokoji-cho, Shimogyo-ku, Kyoto City
RESI STAY reception counter (Kyoto station)
Tel: +81-75-343-0055

Items you have on the day

Passport for all guests

At the reception counter, we will make a copy for all guests. (For non-Japanese citizens only)

Reservation Voucher

Please bring the reservation voucher with you for our confirmation use. If you cannot print it out, please show it though your electric device such as iPhone.



ON building 5F, 544-2 Higashishiokoji-cho,
Shimogyo-ku, Kyoto city

Google Maps

34.987375, 135.760854

Telephone number


Business hours

8:00 ~ 20:00

E-mail address

Google Map

  • 関西国際空港から京都駅・京都市内までの経路
  • 詳細地図