RESISTAY For carefree travel! Luggage

Where to Store Your Luggage During Your Stay

Luggage consisting of large suitcases and rucksacks isolated on white.
191121 THE KYOTO_追撮_214_R

We offer two convenient options for storing your luggage.


① Reception Counter in front of Kyoto Station

You can drop off your luggage at the reception counter in front of Kyoto Station. We provide complimentary storage before check-in and after check-out. No advance application is required, so feel free to take advantage of this service! The pick-up and drop hours are from 8:00 a.m. to 8:00 p.m. You can also store your luggage for multiple days.

See details of Reception Counter


② Storage Space at accommodation

Our accommodations include storage space where you can securely store your luggage before check-in and after check-out. This service is free, and no application is required. Instructions on how to use will be provided at check-in. Please note that not all facilities have storage space, so kindly check the detailed page of each accommodation.

Luggage Shipment Service from RESI STAY

We offer convenient luggage shipment services from following two locations.We can arrange shipment to anywhere in Japan, including your next accommodation or the airport. Please feel free to drop by and inquire about our shipping options.


①Reception Counter in front of Kyoto Station

About the reception counter


②Mayu Grace Hotel

About Mayu Grace Hotel

The shipping time usually takes 1 to 2 days, and we use Yamato Transport for the delivery.
The shipping charges vary depending on the size of the package.

Sending luggage to RESI STAY

Please be aware that we are unable to receive any luggage sent to the accommodations, as there are no staff to receive.If you would like to send your luggage, please send it to ①the reception counter in front of  Kyoto Station.
However, only ②THE KYOTO, ③Mayu Grace Hotel, and ④HEART can be sent directly to the facility exceptionally.


When sending luggage in advance, please write

(1) the name of the person who made the reservation
(2) the date of check-in/check-out
(3) the name of the accommodation booked

on the invoice and send it to the following address. Please also contact the Reception Counter ( inform above and  the expected departing/arrival date of your luggage.


①Address of the reception counter:
Postal code: 600-8341
544-2 Higashishiokoji-cho, Shimogyo-ku, Kyoto, ON building 5F (501)
RESI STAY reception counter (Kyoto station)
Tel : +81-75-353-7744

About the reception counter


308-2 Gakurincho, Shimogyo-ku, Kyoto city, 600-8341
Tel : +81-75-353-7744

Please specify delivery time after 3pm.



③Address of RESI STAY Mayu Grace Hotel:
 457-2 Tsuboya-cho, Oike Sagaru, Ogawa-dori, Nakagyo-ku, Kyoto-shi, 604-8276
RESI STAY Mayu Grace Hotel
Tel : +81-75-353-7744

Please specify delivery time after 3pm.

About RESI STAY Mayu Grace Hotel


④Address of RESI STAY HEART:
 253 Ameya-cho, Shimogyo-ku, Kyoto City, 600-8148
Tel : +81-75-353-7744

Please specify delivery time after 3pm.



RESI STAY Services list