| Company name |
RESI STAY Co., Ltd. |
| Office address |
THE GATE Karasuma 2F, 78 Manjuji Nakano-cho, Shimogyo-ku, Kyoto-shi, Kyoto, 600-8405, JAPAN |
| Phone Number |
075-343-0055 |
| E-mail address |
info@resistay.jp |
| Reservation method |
online booking from our website |
| Contact method |
by email, by phone |
| Payment method |
bank transfer, Paypal, credit card |
| Cancellations |
If you wish to cancel your reservation because of your personal circumstances, The following cancellation charges will be applied depending on the amount of prior notice given.
- 2 days prior to accommodation day, No show・・・ 100%
The following is the group cancellation policy for groups of 4 or more. The following cancellation fee will be charged if cancellation is made within
- Within 30 days before check-in date, and check-in day・・・50%
- Within 14 days before check-in date, and check-in day・・・100%
※For reservations paid for by bank transfer, in the case of cancellation in addition to the cancellation fee there is a 3000 yen service fee. |
| Refund the payment |
The refund after check-in cannot be accepted.
As for the cancellation prior to your check-in date, the refund will be proceeded after deducting handling charge and specific cancellation fee according to cancellation policy. |
