Thank you for booking us !

Check-in for RESI STAY accommodations takes place at the RESI STAY Reception Counter near Kyoto Station.
The Reception Counter is open from 8am to 8pm everyday.

A. Check-in Time and Late Arrivals

If you will be arriving after our office closes at 8pm, please kindly send us an email at
We will respond by email with further information about the check-in procedure for late arrivals. 075-353-7744

B. Luggage Storage

Most RESI STAY accommodations have a luggage storage space inside the building.Luggage storage is free of charge.
There is also limited storage space at the RESI STAY Reception Counter.

The luggage storage spaces at the accommodations are available to guests both before they can enter the rooms and after check-out. At check-in time, our staff will explain whether the accommodation has a luggage storage space or not. If there is a luggage storage space, our staff will explain how to access it.
If the storage rooms are shared, there will be chain locks provided for guests to secure their belongings. Please take all valuables with you. If there is no luggage space at the accommodation, luggage can be held at the Reception Counter between
our Reception hours of 8am to 8pm .

C. Shuttle Bus

There is a free one-way Shuttle Bus service from the RESI STAY Reception Counter to the accommodation. The bus is based on availability so please inquire about when the next bus leaves at check-in time.
As the bus is based on availability, there may be wait times to ride the bus. Thank you in advance for your understanding.

D. Kyoto City Accommodation Tax

Important Notice about Kyoto City Tax (From 10/1/2018)

There is a tax on all reservations staying from October 1st. 2018 at all hotels and accommodations in Kyoto. See the following link for more information
Kyoto City Accommodation Tax
If you have any questions about the tax amount, kindly ask our staff.